Shipping Policy

Thank you for shopping with us. Please review our shipping policy below for important information regarding order processing, delivery, and shipping fees.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed before 4:00 PM (CST) will be processed on the same business day.

  • Orders placed after 4:00 PM (CST) will be processed on the next business day.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Destinations

We currently ship to the following regions:

Available Shipping Area:

  • United States (Mainland only)

Unavailable Shipping Areas:

  • Alaska

  • Hawaii

  • Puerto Rico

  • U.S. Virgin Islands and other offshore islands

  • APO/FPO military addresses

  • Any U.S. affiliated islands

We do not provide shipping services to the above regions.

Shipping Time

Estimated shipping time is 5–10 business days (Monday–Friday) to the United States.

Total Delivery Time

Total delivery time = Processing Time + Shipping Time

  • Processing Time: 1–3 business days

  • Shipping Time: 5–10 business days

Therefore, the estimated total delivery time is 6–13 business days.

Please note that delivery times may be extended due to:

  • Customs inspections

  • Public holidays

  • Flight delays

  • Other unforeseen logistics issues

Shipping Fees

Shipping fees are calculated based on the order amount:

  • Orders from $0.01 – $19.99: Shipping fee $6.99

  • Orders $20.00 and above: Free shipping

Free shipping applies only to the mainland United States (excluding Alaska, Hawaii, Puerto Rico, offshore islands, and military addresses).

Shipping Origin

All orders are shipped from our international warehouse.

Order Tracking

You can track your order using the following link:
https://www.17track.net/en

Important Notice

Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses.

If you have any questions, please contact us at:

Address：Building 1, 2nd Floor Xinhe Town, Wenling Taizhou, Zhejiang 317502 China

International warehouse address：749 Port America Pl, Grapevine, TX 76051, USA

Email:service@zeyihat.com

Phone:(712) 870-2083

Hours:Monday–Friday,9AM–5PM CST