Privacy Policy

Last updated: 04/01/2026

This Privacy Policy explains how our website (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, browse, or make a purchase from our Site, or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

Information We Collect

We collect personal information depending on how you interact with our Site.

Information You Provide Directly

When you place an order or contact us, you may provide:

  • Name

  • Shipping and billing address

  • Phone number

  • Email address

  • Payment confirmation details

  • Order-related information

You may also provide information when contacting customer support.

Automatically Collected Information

When you use our Site, we may automatically collect:

  • IP address

  • Device type and browser

  • Pages visited and browsing behavior

  • Time spent on pages

This information helps us understand user behavior and improve our Services.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep the Site functioning properly

  • Remember your preferences

  • Analyze traffic and usage

You can disable cookies through your browser settings, but some features may not work as intended.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases or inquiries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized activities

  • Send marketing emails (you may unsubscribe at any time)

Sharing of Information

We may share your information with trusted service providers when necessary, such as:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting and analytics providers

These parties only use your information to perform services on our behalf.

We do not sell your personal information for direct monetary gain.

Data Retention

We keep your personal information only as long as necessary to:

  • Complete transactions

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

Your Rights (U.S. Customers)

If you are located in the United States, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

You can contact us to exercise these rights.

Data Security

We take reasonable steps to protect your personal information. However, no online system can be guaranteed to be completely secure.

Children’s Privacy

Our Services are not intended for individuals under 16, and we do not knowingly collect information from children.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Information

Address：Building 1, 2nd Floor Xinhe Town, Wenling Taizhou, Zhejiang 317502 China
International warehouse address：749 Port America Pl, Grapevine, TX 76051, USA
Email：service@zeyihat.com
Phone：(712) 870-2083
Hours：Monday–Friday, 9AM–5PM CST

We are committed to handling your information in a clear and responsible manner while serving customers within the United States.